Call: 800-252-7625


Submit a support case online

Log in to our Customer Community to easily submit a case to Support, check the status of your cases, and more. Go there now by selecting “Customer Community” above or by visiting

Contact support by phone or email

Our Support Teams field calls from contacts authorized by your company

If an unauthorized contact calls Support, we will ask they reach out to an authorized contact to approve the call. If unauthorized contacts email Support, they will receive an automated email alerting them they are not authorized, and the case will be closed.

Listing of Support Contact Information

Director Series Phone Email
Director Series Support 1-800-527-6250