Submit a support case online
Visit the Customer Community to easily submit a case to Support, check status of your cases, and more. Log in above and click Customer Community. Email passwordrequest@Karmak.com to request your password.
Contact support by phone or email
- Hours of phone support are Monday through Friday 7:00 a.m. -5:30 p.m. CST. 24-hour support is available in case of emergency for Fusion, Legend, INFO5 and ProfitMaster.
- Email is checked Monday through Friday, 7:00 a.m. to 5:30 p.m. CST.
- If your support request is urgent, please call rather than email our Customer Support Group at the following numbers to ensure a timely response to your question.