The Fusion Solution for Bus Dealerships
Karmak Fusion™, our flagship Windows-based solution is designed specifically for the heavy-duty industry to handle the varied demands of operating a bus dealership. Built using over 40 years of industry experience, our full end-to-end business management system solution is real-time, easy to navigate, and easy to learn. From seamless onboarding to powerful reporting capabilities and built-in accountability, Karmak Fusion is designed to make your dealership more efficient and profitable.
Don’t Go It Alone
Karmak is here for you and ready to help your bus dealership thrive. We have dedicated teams in training, online learning, applications support, project management, and installations to help you along the way. Your success is our success! Put Karmak Fusion to work for you and do business with a partner in the industry by contacting us today.
Unify All Departments Within Your Dealership
Fusion’s modules allow you to run your business the way you see fit, offering a comprehensive approach to help you manage all aspects of running a bus dealership:
Accounting
Fusion Accounting is an all-encompassing accounting package with complete integration to all other Fusion modules: Service, Parts, Sales, and Lease/Rental. All transactions are done in real-time, giving you the most up-to-date, accurate information. Increase efficiency and save time with drill-down functionality from the transaction set to the original document to see the information you need, when you need it.
Accounts Receivable
- Control invoicing with the flexibility of controlling credit limit checks.
- Apply posts easily and manage multi-location customers within a single parent account using account rollups.
- Outsource collections to a third party with billing service processing.
Accounts Payable
- Automatic payment selection by vendors, terms, discounts.
- Streamline processing. From purchasing to posting to accounting, purchase orders flow directly into Accounts Payable so you can see detail of all PO’s.
General Ledger
- Save time by simply drilling through to the original document, such as parts order, repair orders, and journal entries.
- Track account reconciliation in the system and reconcile inventory when it’s convenient for you.
Fixed Assets
- Group like fixed assets into categories for tracking and accounting posting.
- Track all fixed assets and post depreciation.
Notes Payable
- Establish notes with varied payment frequencies for flexibility within your business.
- Enter all open notes and post payments to G/L.
Parts
Fusion Parts provides you with tools to help maximize your profits, maintain tighter inventory control, make quicker and better inventory decisions with real-time data, and enhance your customers’ experience with your Parts department.
Inventory Control Management
- Identify fast and slow-moving parts for tighter inventory control.
- Control inbound and outbound cores to ensure proper credit and prevent profit loss with the ability to track inherent and dirty cores in the G/L.
- Find what you’re looking for. Part number cross reference, substitutions, and supersessions gives options for out-of-stock items; helps prevent lost sales.
Pricing
- Maximize your parts margins by setting specific customer pricing with the built-in Customer pricing structure.
- Maximize margins with 7 parts pricing levels. Pricing levels can be updated by supplier.
- Increase customer traffic and move inventory with promotional pricing discounts.
Purchasing
- Control warehouse management by maintaining proper stock levels using system-managed inventory ordering.
- Expedite customer service for backorder parts. Customer backorder tracking ensures parts get to the customer.
- Speed up the receiving process and prevent errors with Karmak Parts Scan.
- Transfer parts between locations and control inventory by evaluating where it’s best used or needed.
Point of Sale
- Create parts invoices quickly and easily, with the option to email to the customer at the point of invoicing.
- Allow your customers to purchase parts when it’s convenient for them with online parts ordering.
- Track sales commissions automatically in the system.
Service
Fusion Service allows you to keep track of units and maintain only one file that is shared with Sales and Lease/Rental through the full life of the unit. Track preventive maintenance and deferred repairs to drive revenue while building trust with your customers. Maximize potential billable hours by monitoring technician proficiency, efficiency, and productivity.
Technician Management
- Track proficiency, efficiency, and productivity for each technician to evaluate technician performance.
- Show where all technicians are: whether on a job, non-billable work, or clocked out with real-time display of technician activity.
- Choose your preferred payment method of technician compensation (flat rate, hourly, or hourly plus incentive).
Unit Information Tracking
- View unit history and see all information by specific VIN.
- Track preventive maintenance: maintain good customer service while generating revenue for your business.
- Manage deferred repairs by maintaining visibility of needed repairs.
Repair Order Management
- Check customer credit before opening a repair order, attach documents and photos, and track and bill warranty work to an OEM or internal with the integrated repair order process.
- Be notified of preventive maintenance services due and deferred repairs.
- Notifies users of potential comeback repair work.
- Manage repair order process from start to finish with pre-built reports.
Sales
Fusion Sales provides you with tools, such as the Deal process: a complete process from quoting a unit, to selling the unit, posting Deal accounting as well as any after-sales that pertain to the unit. With the added functionality to print OEM and state forms, you will have everything you need for processing a Deal.
Unit Management
- See real time cost in the unit cost detail.
- Eliminate the guesswork by seeing a complete snapshot ownership changes through unit occurrences.
- Store all documents of a unit in a single location for added time savings.
- Track unlimited specifications and export unit data to the web.
Deal Management
- Post receiving to open item account and quote a large number of units and deliver/invoice them in installments from within the deal packet. Deals with a single unit are easy to process.
- Set up and track unlimited user-defined add-ons, customized for each unit.
- Review the profit on a Deal all the way down to the individual line items invoiced with Deal profit reporting.
- View detailed commission record by salesperson for each unit on a Deal.
Lease/Rental
Fusion Lease/Rental allows you to keep track of units, monitor billing, and maintain only one file that is shared with Sales and Service through the full life of the unit. Attach documents and photos to each contract and make comments, keeping all unit information in one convenient location.
Unit
- Stay up to date by tracking permits and licenses to each unit.
- Track driver information.
- Units shared with Sales and Service modules.
- Track profitability of a unit with detailed unit reporting.
- Edit all historical unit meter readings.
Rental Contracts
- Be competitive with rate calculations by truck type, meter type, etc.
- Add unlimited charges to the agreement, such as meter fee and admin fee.
- Set meter allowances.
- Attach documents and pictures to each agreement to minimize profit loss incurred with vehicle damages.
- Email copies of agreements to customers.
Lease Contracts
- Include multiple units per contract for greater efficiency.
- Choose the billing method that fits your business based on user-defined billing groups, (i.e. weekly, monthly, 28-days).
- Keep track of meter readings on each vehicle to ensure proper billing with rapid meter updates.
- Easy billing of many units for more concise billing.
- Set minimum and maximum annual meter tracking on the contract.
- Set the system to automatically increase after an allotted period of time using CPI (consumer pricing index).
Maintenance Contracts
- Flexible billing cycles.
- Unlimited charges can be added to maintenance contracts.
- Attach documents and pictures for added flexibility.
Reporting
Fusion’s dynamic reporting capabilities provide you with what you need to get the most out of your data. We know which types of reports you should be running… daily, weekly, monthly, and yearly. Even more importantly, though, we know WHY. Our reporting road map, broken down by module, is going to help you monitor and measure only what’s important to your business.
Enhance Collaboration
Make smarter business decisions when your organization is working with the same reports and goals. Working with our reporting road map will transform how you view your business and put you on a path to:
- Accelerate revenues.
- Increase productivity and efficiencies.
- Drive your team to better results.
Build Custom Reports & Dashboards
Gain valuable insight into your entire business by customizing reports and dashboards that will help you access the data needed to drive decision making and quickly analyze opportunities and trends in real-time.
OEM/3rd Party Integrations for Bus Dealerships
Over our 40 years in the industry, Karmak has nurtured strong partnerships with OEMS and 3rd parties that have allowed us to provide a variety of integrations for the Fusion business system that will help you streamline operations across your departments and stay in compliance with OEM requirements.
OEM Integrations
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Fusion Integrations
The comprehensive Microsoft Windows DMS dealer management system we provide operates in real-time, is easy to learn, and straightforward to navigate.