Fusion is very easy to use and has some very, very good reports. There are a lot of charts and graphs in BI we use.

We use Fusion daily to track preventive maintenance services and drive in revenue.

Often times local managers don’t have time to check and see how often their trucks are being PM’d, so they leave it to us.

If the customer declines a repair….”we’ll put it on a deferred repair and call the customer back at a later date to get those repairs done.

We definitely monitor the tech’s efficiency. If we have any issues or see any drops, we are able to go back and see what transpired.

If efficiency is really high in certain areas, then those are the areas that we can look at to do more business.