1.
TRACK DEFERRED REPAIRS
Deferred repairs keep track of customers’ service needs, allowing the opportunity for further sales, risk reduction and keeping open communication with customers.
2.
INTEGRATE WITH BUSINESS INTELLIGENCE
Real-time dashboard monitoring of open repair orders shows the progress of each job to proactively warn management of non-billable labor in the shop.
3.
MONITOR EFFICIENCIES, DEFICIENCIES AND TRAINING NEEDS
By monitoring the efficiencies and deficiencies in your shop, technicians can be used to their best abilities, and you can determine where training is needed. This will make your technician team more efficient.
4.
CLASSIFY INVENTORY
Dividing inventory based on movement allows for improved inventory management and the implementation of velocity pricing for improved profits.
5.
INTEGRATE ALERT FUNCTIONALITY
Communication with customers is key, and integrated alerts help keep that communication flowing properly.
6.
EXPEDITED TICKET CLOSING
Immediate alerts notify management to specific repair order conditions, such as when hours worked are greater than hours billed, to improve profitability.